Enterprise automation starts with a comprehensive platform for acquiring, processing, validating and delivering the right data into critical processes. ABBYY FlexiCapture is an Intelligent Document Processing platform built for the needs of today’s complex digital enterprise. FlexiCapture brings together the best NLP, machine learning, and advanced recognition capabilities into a single, enterprise-scale platform to handle every type of document, from simple forms to complex free-form documents, and every job size, from ad hoc single documents to large batch jobs requiring tough SLAs. Orchestrating the process from acquisition to delivery, FlexiCapture feeds content-driven business applications such as RPA and BPM, helping organizations focus on customer service, cost reduction, compliance, and competitive advantage.
Key Benefits
Faster, Straight-through
Processing
Content from documents entering through any channel, in any format, is automatically extracted, understood, and delivered, removing manual processing friction.
Smooth Transactions, Smart Decisions, Rapid Action
Leverage customer-provided data to accelerate transactions, make smarter decisions, and provide quick, accurate responses to your customers.
Control, Predictability, and Compliance
Gain full chain of custody reporting and management for fine-tuning of results, while ensuring end-to-end compliance with your process and security models.
Features

Cloud availability
Powerful FlexiCapture functionally in the Cloud
With FlexiCapture Cloud, you have the flexibility to decide which is the right deployment scenario for you. FlexiCapture can run where it makes the most sense for you, and configurations for FlexiCapture can be deployed to either on-premises or cloud and are compatible with both.
REST API
ABBYY FlexiCapture Cloud REST API easily enables tight integration with your systems. REST API allows external systems to upload documents and receive extraction results, trains FlexiCapture by providing feedback about the result quality, and develops customized verification.
Proven security
ABBYY FlexiCapture Cloud has native security features, related both to infrastructure and platform layers. The product is SOC2 Type 1 certified and is suitably designed to meet the criteria for the security and confidentiality principles set forth in TSP Section 100; 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy, (AICPA); and Trust Services Criteria. The audit report was issued by PricewaterhouseCoopers Germany.
Trusted environment
ABBYY FlexiCapture Cloud service runs on Microsoft Azure, leveraging its security and data protection and giving you choices of geographic regions.

Enterprise Readiness
Natural Language Processing
The newest release of FlexiCapture with Natural Language Processing (NLP) extends its capture capabilities to now include unstructured documents such as contracts, leases, articles, agreements, and email. With NLP technology, you can automate more of your business processes that require manual data entry and quickly make important document data available in your business applications to save time, money, and labor. The quality of data extraction continuously improves through additional training of NLP models by the user feedback, reducing the cost and time spent on verification.
Auto-learning
The new auto-learning capabilities help accelerate your time to production and significantly reduce ongoing system support and maintenance costs. The technology helps users to train the system to process flexible or irregular document layouts while the administrator retains full control to edit, fine-tune, or discard auto-learning results. The system continuously learns and improves based on feedback from users leveraging ABBYY advanced machine learning and Natural Language Processing.
Advanced document classification
Inbound communication can be classified by form and content to optimize your organization’s information-driven processes. Classification technology detects every incoming document type, including images, by using deep learning Convolutional Neural Networks and sorts documents by appearance or pattern; and text classification which relies on statistical and semantic text analysis. ABBYY FlexiCapture allows users to use any of these technologies separately or to take advantage of both simultaneously to deliver faster response times and prompt decision making.
Image enhancement
ABBYY Image Enhancement automatically improves images captured by mobile devices to optimize processing. It is also indispensable for processing documents with complex backgrounds like transcripts, identification documents, and transportation forms, while automatically optimizing the image for processing or providing immediate feedback if image quality is poor. Features such as auto crop, background whitening, image quality assessment and capability to create custom enhancement profiles for different image sources, help process all documents regardless of their quality or source.

Technology Leadership
Scalability and enhanced performance
FlexiCapture can be scaled both vertically and horizontally when deployed to support high volume and fast document processing scenarios. Whether you need to process more than 3 million documents per day or 2,000 pages per minute, the architecture of FlexiCapture can grow to meet your processing requirements. You can control multi-server installations, distributed infrastructure, and operators via centralized configuration and management.
Service Level Agreement support
SLA monitoring is the cornerstone of how businesses operate. Perform monitoring and analytics with a new SLA monitoring feature to ensure your systems are delivering the optimum results in the given time-frame. Set priorities for document processing stages and change the order of documents in a queue to speed required timescales. Meet your data processing and timing requirements, while ensuring the system is delivering with standard reports and dashboards.
Multi-tenancy
Create a secured and isolated environment for tenants and apply common policies for different users with the multi-tenancy feature. Use secure, centralized administration tools and separated licenses to protect data across multiple workgroups with less time for set-up.
Single solution for all document types
By using sophisticated document analysis, FlexiCapture is able to detect the exact type of paper or digital documents (spreadsheets, images, logos, etc.) and different areas within a document, even when text appears unreadable. Word, Excel, PDF, email bodies, scanned images, and other digital documents can be processed in the same flow.
Multi-level data protection
Various confidential data within documents can be hidden using different methods during exchange and verification by operators with different access rights. HTTPs provides bidirectional encryption between a user and a server to protect against data interception and tampering attacks.
Advanced monitoring and analytics tools
Tools help you analyze document processing flow, ensure continuity of business process, and optimize and prioritize resources to tune performance and eliminate bottlenecks.
Easy administration
With new Comand Line Interface (CLI), you can easily admimistrate distributed environments when you need to setup or syncronise different product installations, reuse the result of Machine learning for all projects, or backup or restore existing projects.
Smooth Integration
FlexiCapture’s robust APIs and progressive scripting enable tight integration with any systems of record and engagement such as UiPath, BluePrism, Pega, Appian, M-Files, Laserfiche, Automation Anywhere and NX Manager, Exchange 365 support via MS GRAPH Rest API. Leverage a secure connection to transfer files using SFTP server, and save exporting data as a JSON file.
Multi-channel data entry
Multi-channel data entry enables you to process both paper and digital documents coming from multiple sources in a single flow, including MFPs, network scanners, e-mails, FTP, web post or hot folders and mobile devices.
Mobile capture
Increase data availability and processing speed using mobile devices and other document sources for data entry. High quality mobile uploads are ensured by image enhancement tools. Confirmation reports notify you when images are uploaded and processed correctly. Build the right mobile experience and capture workflow on your device ensuring the highest level of success and accuracy by leveraging the advanced mobile imaging SDKs of ABBYY.

Ready-to-use Solutions for Smb and Enterprise
Quick start
Simply run samples of routine documents through the system and it will automatically learn how to classify and extract data from similar documents.
Accessible anywhere
FlexiCapture HTML5 Web stations support Chrome, Firefox, Edge, and other browsers. Global companies can distribute and manage relevant business processes across remote locations through a responsive Web interface that’s accessible anywhere and easy to maintain.
Document classification automation
Classify documents into different types (e.g., driver’s license, bank statement, tax form, contract, invoice, etc.) and variations (e.g., invoices from different vendors) to automatically sort incoming documents and route them to predefined destinations. FlexiCapture offers image, text, or rule-based classification methods that can be combined into a hierarchical system to deliver the greatest straight-through processing performance and reduced manual review.
Specifications
FlexiCapture 12 distributed administrator
CPU
Application server: 2 GHz or faster with 2 cores
Other servers: 2 GHz or faster
Operating system
- Windows Server 2008 R2 SP1
- Windows Server 2012
- Windows Server 2012 R2
- Windows Server 2016
- Windows Server 2019
Note: To use a localized version of ABBYY FlexiCapture, make sure your operating system supports the corresponding GUI language.
RAM
At least 2 GB for each component
Note: An additional 4 GB RAM is required if Database Server is installed.
Disk space
- Application Server: 500 MB for installation
- Processing Server: 400 MB for installation
- Licensing Server: 100 MB for installation
- 2 GB for SQL server database
- Additional space is required for the file storage
Browser
(to open Administration and Monitoring Console)
- Google Chrome 55 or later (32-bit)
- Internet Explorer 11
Note: To ensure that Internet Explorer 11 works correctly, install .NET Framework 4.5 on the computer with the Application Server or add the address of an application server to the list of websites that are opened in compatibility mode.
- Mozilla Firefox 50 or later (32-bit)
- Microsoft Edge 41 or later
Note: ABBYY FlexiCapture works best with Google Chrome and other Chromium-based browsers.
Other requirements
- The computer where the server is installed must be connected to your domain
- Video card and display with a resolution of 1024×768
- Internet Information Services 7 or higher
- Microsoft .NET Framework 4.7.2 or higher (4.6 if you use Windows Server 2016)
- Microsoft SQL Server 2012 SP4, 2014 SP2, 2016 SP2, 2017, 2019; Microsoft Azure; Oracle Database 12c, 18c, 19c.
Additionally, Microsoft SQL Server Native Client 2012 or later is required for creating databases. - Visual C++ 2015 Redistributable
CPU
2 GHz or faster
Operating system
- Windows 7 SP1
- Windows 8.1
- Windows 10
- Windows Server 2008 R2 SP1 + Desktop Experience
- Windows Server 2012 + Desktop Experience
- Windows Server 2012 R2 + Desktop Experience
- Windows Server 2016 + Desktop Experience
- Windows Server 2019 + Desktop Experience
Note: To use a localized version of ABBYY FlexiCapture, make sure your operating system supports the corresponding GUI language.
RAM
Project Setup Station, Verification Station, Data Verification Station: 2 GB
Processing Station: 2.5 GB for each CPU core
Scanning Station: 1 GB
Disk space
Scanning Station: 1 GB (including 200 MB for installation and sufficient disk space for scanned images)
Other Stations: 4 GB (including 2 GB for installation)
Other requirements
- A scanner with TWAIN, WIA or ISIS support
- Video card and display with a resolution of 1024×768
- The computer where the station is installed must be connected to your domain
- Microsoft .NET Framework 4.7.2 or higher
- Microsoft Office (version 2007 or later) or LibreOffice (version 4.0 or later)
CPU
1.6 GHz or faster
Operating system
- Windows 7 SP1
- Windows 8/8.1
- Windows 10
- Windows Server 2008 R2 SP1 + Desktop Experience
- Windows Server 2012 + Desktop Experience
- Windows Server 2012 R2 + Desktop Experience
- Windows Server 2016 + Desktop Experience
- Windows Server 2019 + Desktop Experience
Note: To use a localized version of ABBYY FlexiCapture, make sure your operating system supports the corresponding GUI language.
RAM
1 GB
Disk space
- Sufficient space to install a browser
- At least 100 MB for program operation
- An additional 60 MB is required to install the ABBYY Scanning Plugin for the Web Scanning Station and the Web Capture Station.
Browser
- Google Chrome 55 or later (32-bit)
Security settings for Google Chrome:- JavaScript = Allow all sites
- Plugins = Run automatically
Note: All plugins are disabled by default. To enable a plugin, open chrome://plugins/ in the browser and select the “Always allowed” option for the desired plugin.
- Microsoft Internet Explorer 11
Browser security settings: Internet Explorer medium-high protection level. Detailed required settings for Internet Explorer:- Run ActiveX controls and plugins = Enable
- Script ActiveX controls marked safe for scripting = Enable
- Active scripting = Enable
Note: To ensure that Internet Explorer 11 works correctly, install .NET Framework 4.5 on the computer with the Application Server or add the address of an application server to the list of websites that are opened in compatibility mode.
Note: The Metro-style version of Internet Explorer 10 that comes with Windows 8 is not supported.
- Mozilla Firefox 50 or later (32-bit)
Security settings for Mozilla Firefox:- Java scripting = Enable
- Firefox will remember history (Options → Privacy)
- Microsoft Edge 41 or later
Security settings for Microsoft Edge:- JavaScript = Allow all sites
- Plugins = Run automatically
Note: ABBYY FlexiCapture works best with Google Chrome and other Chromium-based browsers.
Other requirements
- Video card and display with a resolution of 1024×768
- For Web Scanning Station and Web Capture Station:
- Scanner supporting the TWAIN interface. WIA scanners can be accessed from the station but they may not operate properly
- ABBYY Scanning plugin (see below)
You can install one of the two versions of ABBYY Scanning Plugin:
- The Scanning Plugin that supports PDF (selected by default). Requires ~70 MB of free space.
- The Scanning Plugin without the PDF support. Requires ~17 MB of free space.
The table below lists the operating systems on which the ABBYY Scanning Plugin can be installed with various permissions:
CPU
2 GHz or faster
Operating system
- Windows 7 SP1
- Windows 8.1
- Windows 10
- Windows Server 2008 R2 SP1 + Desktop Experience
- Windows Server 2012 + Desktop Experience
- Windows Server 2012 R2 + Desktop Experience
- Windows Server 2016 + Desktop Experience
- Windows Server 2019 + Desktop Experience
Note: To use a localized version of ABBYY FlexiCapture, make sure your operating system supports the corresponding GUI language.
RAM
1 GB
Disk space
400 MB
Other requirements
- Video card and display with a resolution of 1024×768
- Microsoft .NET Framework 4.7.2 or higher
CPU
2 GHz or faster
Operating system
- Windows 7 SP1
- Windows 8.1
- Windows 10
- Windows Server 2008 R2 SP1 + Desktop Experience
- Windows Server 2012 + Desktop Experience
- Windows Server 2012 R2 + Desktop Experience
- Windows Server 2016 + Desktop Experience
- Windows Server 2019 + Desktop Experience
Note: To use a localized version of ABBYY FlexiCapture, make sure your operating system supports the corresponding GUI language.
RAM
1 GB
Disk space
1.5 GB (including 550 MB for installation and sufficient space for scanned images). The size of the downloadable file is 270 MB
Browser
For ClickOnce deployment:
- Internet Explorer 11
Note: To ensure that Internet Explorer 11 works correctly, install .NET Framework 4.5 on the computer with the Application Server or add the address of an application server to the list of websites that are opened in compatibility mode.
Other requirements
- Scanner with TWAIN, WIA or ISIS support
- Video card and display with a resolution of 1024×768
- Microsoft .NET Framework 4.7.2 or higher
The system has been tested on the following virtual machines:
- Virtual platforms that imitate physical machines:
- VMWare Workstation (any version)
- Hyper-V (any version)
Note: Hyper-V version corresponds to the version of the operating system.
Note: Hyper-V virtual machines do not work with USB devices.
- Oracle VirtualBox (any version)
- VMWare ESXi (server included with VMWare vSphere, any version)
- Virtual platforms imitating workplaces / applications:
- VMWare Horizon 5.2.0
- Citrix XenApp 7.13
- Cloud services:
- Microsoft Azure
- Amazon Cloud
FlexiCapture 12 Standalone Administrator
CPU
2 GHz or faster
Operating system
- Windows 7 SP1
- Windows 8.1
- Windows 10
Note: To use a localized version of ABBYY FlexiCapture, make sure your operating system supports the corresponding GUI language.
RAM
At least 4 GB
Disk space
4 GB (including 2 GB for installation)
Other requirements
- Microsoft .NET Framework 4.7.2 or higher
Note: Windows 2012R2 already includes .NET Framework 4.5.1 but you will need to install ASP.NET 4.5. You can look up the version of your .NET Framework in the registry. Please visit this Microsoft web page for detailed instructions.
- Microsoft Office (version 2007 or later) or LibreOffice (version 4.0 or later)
- Scanner with TWAIN, WIA or ISIS support
Formats and languages
FlexiCapture supports over 200 recognition languages in all combinations. Dictionary support is available for 63 languages marked with ×. ICR is available for 130 languages marked with ×:
FlexiCapture supports over 200 recognition languages in all combinations. Dictionary support is available for 63 languages marked with ×. ICR is available for 130 languages marked with ×:
Typographic, laser and ink-jet printers
Texts printed at a print shop, on a laser printer, or on an ink-jet printer.
Typewriter
Typewritten texts.
Matrix printer
Texts printed on a dot-matrix printer.
Index
A special set of characters that includes only digits written in ZIP-code style. They look as follows:
OCR-A
A monospaced font designed for Optical Character Recognition. Largely used by banks, credit card companies, and similar businesses. It may look as follows:
OCR-B
A font designed for Optical Character Recognition. It may look as follows:
MICR E-13B
A special set of numeric characters printed with special magnetic ink. MICR (Magnetic Ink Character Recognition) characters are found in a variety of places, including personal checks. It may look as follows:
MICR CMC-7
A special MICR barcode font (CMC-7). It may look as follows:
- QR code (Version 1-40)
- Micro QR Code (Version M1-M4)
CPU
2 GHz or faster
Operating system
- Windows 7 SP1
- Windows 8.1
- Windows 10
- Windows Server 2008 R2 SP1 + Desktop Experience
- Windows Server 2012 + Desktop Experience
- Windows Server 2012 R2 + Desktop Experience
- Windows Server 2016 + Desktop Experience
- Windows Server 2019 + Desktop Experience
Note: To use a localized version of ABBYY FlexiCapture, make sure your operating system supports the corresponding GUI language.
RAM
1 GB
Disk space
400 MB
Other requirements
- Video card and display with a resolution of 1024×768
- Microsoft .NET Framework 4.7.2 or higher
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